Notice: During the school closure related to the current Pandemic, referrals to CRES partners listed below can continue to be made by YRDSB Psychology and Social Work, as well as directly by parents/families/student ( as applicable). Some of our partners are offering a limited range of services. Please contact these agencies directly to learn more about their current offering of service.
Personal Supports - Telephone and Online
|Community Service||Contact Information||Type of Support Available|
|YRDSB Psychological Services and Social Work Services||For more information please contact your school principal.||YRDSB Psychological Services and Social Work professionals are continuing to offer mental health support to our students. They will be reaching out to check in on students on their current caseload through telephone contact. Psychology and Social Work professionals will be reaching out to students on their current caseload first. In the coming days, Psychology and Social Work professionals will be working with schools regarding how to support students who may be experiencing emerging mental health needs. |
|Community Service||Contact Information||Type of Support Available|
|York Region Children’s Aid Society||
Phone: 905.895.2318 | 1.800.718.3850 24 hours a day, 7 days a week
If any member of the public or professional have a concern about the safety and/or well-being of a child or youth under 18, they should immediately contact York Region Children’s Aid
COVID-19 MEASURES: Essential services for the care and safety of children, youth and families we serve will continue, however the office is closed until further notice
|Community Living York South||
Phone: 1-877-737-3475 or 905-884-9110Email: email@example.com
|Community Living York South operates in municipalities across York Region. The mission is to empower persons with intellectual disabilities to live, learn, work and participate in their community.
In English, French, Chinese and Tamil
Parent / Caregiver Online Workshops and Chat Groups; Young Adults Chats and Workshops
Information about Family Network Meetings
|Dnaagdawenmag Binnoojiiyag Child and Family Services||Phone: 24/7 TOLL FREE 1-844-523-2237||Dnaagdawenmag Binnoojiiyag Child & Family Services is a multi-service Indigenous wellbeing agency. We provide a stable foundation for children, youth, and families, through wraparound services that are culturally-based and family-focused. Responding to Non-Urgent matters only at this time. |
York Region Chapter
Autism Ontario helps people on the autism spectrum and their families by advocating on their behalf, providing programs and services, and promoting autism acceptance.
Autism Ontario has requested families fill out the form to receive a call back from the service navigator who will have COVID-19 updates as well as general ASD support information on CiviCRM Profile Create.
|Addiction Services of York Region|
|Addiction Services of York Region provides ongoing counseling services to students currently being served by their agency via telephone or video conferencing. Currently accepting new referrals as well. For new referrals, contact Intake Department at (905) 841-7007 ext. 322|
905-841-3977 or 1-866-345-0183 (toll free) for inquiries.
Canadian Mental Health Association has launched a telephone supportive counselling opportunity for our general community.
Youth Wellness Community Referrals
Phone: 905-841-3977 or 1-866-345- 0183 x 3321
Fax: 1-888-670- 7734
Phone: 905-751-2924 or 289-879-2376
Gender Affirming Health Clinic Contact
Phone: 905-841- 3977 x 6560 (Aurora) or 905-841- 3977 x 0 (Vaughan)
Bounce Back Contact
Fax: 905-430- 1768
Canadian Mental Health Association will continue to provide regular contact with current clients by phone. Face to face support is currently suspended except for injections and medication visits.
Business hours remain Monday-Friday, 8:30 am to 4:30 p.m. Sites remain open only for clients who have prior arrangements to receive face-to-face essential services.
Current clients on waitlist will be telephoned to be informed of current service change and available community resources.
Central Intake will remain open to process incoming referrals Pre-booked Ontario Telemedicine Network consultation with a psychiatrist for current clients only may proceed on a case by case basis.
Will contact clients on the waitlist (received through our Central Intake 1-866-345-0183 ext. 3321, which is open to accept referrals) and take new clients. Services are provided over the phone.
Will provide services to those who use the Save-A-Spot function on CMHA's website and reach out to MOBYSS.
Gender Affirming Health Clinic
Will continue to provide essential services (i.e., hormone injections).Will continue to support existing clients by phone
Will continue to operate
|Children’s Treatment Network||1-866-377-0286||Children’s Treatment Network (CTN) supports over 25,000 children and youth with special needs in their homes, communities and schools. We provide intake, service navigation and coordinated service planning, assessment and diagnostic services, specialized clinics and rehabilitation services, including physiotherapy, occupational therapy and speech language therapy.
CTN also offers a variety of inclusive family-focused events, to seminars and workshops and coffee chats, we host a variety of events that allow you and your kids to connect with other local families.
(formerly Centro Organizzative Scuole Techniche Italiane)
Intake and information 416-244-7714,
Voice mail responded to the next business day.
COSTI provides counseling services to students currently served by COSTI via telephone or video conferencing. Counseling services are available in many languages including Italian , Arabic, Spanish. Language services available may change from week to week.
COSTI is accepting new referrals
Hours of operation 8:30 a.m. – 4:30 p.m.
|Evergreen Hospice||Intake and information 416-499-2185, firstname.lastname@example.org|
Evergreen provides support to people of all ages coping with the death of a loved one while respecting their culture, faith and language.
Evergreen Hospice will continue to provide ongoing counselling services only to students currently served by Evergreen Hospice via telephone or video conferencing. They are also currently accepting new referrals.
|Family Navigation Project at Sunnybrook||
If you live in the Greater Toronto Area (Durham, Halton, Peel, Toronto and York) and are a youth age 13-26 with mental health and/or addictions problems, or if you’re a concerned family member, please call: 1-800-380-9367 or email email@example.com
You can leave a message and we will be in touch with you within one business day.
|The Family Navigation Project at Sunnybrook is a non-profit program designed to provide expert navigation of the mental health and addictions service system for youth aged 13-26 and their families, who are living in the Greater Toronto Area (Durham, Halton, Peel, Toronto and York)|
|Family Services of York Region|
Richmond Hill: 905-883-6572
Family Services of York Region is a professional counselling organization offering Individual, Family and Child, Couples, and Youth counselling.
Family Services of York Region will continue to provide ongoing counselling services to students currently served by Family Services of York Region via telephone or video conferencing.
Family Services of York Region is accepting new referrals on a limited basis.
Brief Initial Consultation, Single Session Therapy, Individual, Couple and Family Counselling, Children’s Mental Health Counselling, VAW Counselling.
Triple P Parenting in English, Tamil, Farsi, Mandarin, Cantonese, Urdu, Hindi, and Punjabi.
Language-Specific Outreach Counselling in Tamil, Farsi, Mandarin, Cantonese, Urdu, Hindi, and Punjabi.2SLGBTQ+ Counselling and Consultation.
|Georgina Service Providersfirstname.lastname@example.org
|Funded by United Way Greater Toronto, A Closer Look is a vital part of United Way's Building Strong Neighbourhoods Strategy which aims to close the growing gaps within priority neighbourhoods through targeted efforts, resident engagement and improved access to community-focused tools for change. A Closer Look is led by a collaborative which includes Jericho Youth Services, Georgina Food Pantry and Routes Connecting Communities.|
Intake and information at 416-493 4242 ext. 2281
Hong Fook Mental Health Association strives to address the mental health concerns of the Cambodian, Chinese (Cantonese and Mandarin), Korean and Vietnamese communities. Priority provided for Chinese speakers ages 12-25 years.
Their essential services, including the Asian Clinic, and clinical services, continue to operate via various virtual care means.
In-person support has been temporarily suspended. Group and Community programs have either been suspended or moved on-line.
Available languages: Cantonese, Mandarin English
|Jewish Family and Child Services||Intake and information at 416-638-7800 ext. 6234|
Jewish Family and Child Services will continue to provide ongoing counseling services to students currently served via telephone or video conferencing.
Accepting new referrals at this time.
|Kids Help Phone|
1-800-668-6868 available 24 hours a day, seven days per week.
Text CONNECT to 686868 or click blue “Tap to Connect” button
Midnight - 7:00 a.m.
|Kids Help Phone offers phone, text or online support for children and youth experiencing emotional distress or requiring a safe person to talk to.|
Kinark Child and Family Services provides services and supports for children and youth with complex needs and their families, Kinark provides clinical assessment and intervention to some of Ontario’s most complex and high risk children and youth.
Health and Safety Notice: During COVID-19 emergency, Central Intake will continue to complete intakes over the phone.Please Note: that Kinark Child and Family Services and Programs have experienced some changes during COVID-19 emergency. Please refer to their website for updates.
Services are provided in the areas of Child and Youth Mental Health, Autism, Forensic Mental Health/Youth Justice.
Existing Family Support Workers can be contacted via email/phone.
If you are not affiliated, please contact the local office and Kinark will do their best to support.
|Learning Disabilities Association of York Region||9040 Leslie Street, Suite 208
Richmond Hill, ON L4B 3M4
Phone: (905) 884-7933
Fax: (905) 770-9377Email: email@example.com
The Learning Disabilities Association of York Region (LDAYR) is a charitable non-profit organization that provides leadership in Learning Disabilities advocacy, research, education and services, and strives to advance the full participation of children, youth and adults with Learning Disabilities (LD) in society.
LDAYR offers a variety of resources and programs for children, youth, adults and their families who have learning disabilities.
Some of the Programs at LDAYR:
SOAR for grade 7-8 students to identified with Learning Disabilities and/or ADHD to develop life skills to succeed academically and vocationally.
Social Skills Program for children 6 to 16 diagnosed with LD and/or ADHD. This program assists in the development of social skills and social problem solving strategies. It also helps to promote self-esteem and self-confidence.
Tutoring Services private tutoring services for students grades 1-12.
Strategies for Life For Youth and Adults (ages 17-25) with Learning Disabilities and Attention Deficit DisorderA one-on-one series that focuses on the socio-emotional effects of Learning Disabilities and Attention Deficit Disorder.
|Women’s Support Network of York Region|
24-hour crisis line in operation 1-800-263-6734
Contact person: Mary Ranjbar
(905) 895-3646 x firstname.lastname@example.org
Women’s Support Network of York Region provides free confidential services for women who have experienced sexual violence.
Services include: Counselling, outreach, human trafficking, case management and public education.
Ongoing counselling services provided to students currently served by WSNYR via telephone or video conferencing.
New referrals accepted on a limited basis
|Yellow Brick House||
Limited availability to accept referrals during Pandemic, but, can be sent to email@example.com Hour Crisis Line 1-800-263-3247
|Short-term one-to-one counselling with children who have been impacted by domestic abuse. Counselling addresses a variety of issues such as behavioural difficulties, low self-esteem, anger management problems, and feelings of isolation. Children learn how to deal with the separation (possible divorce) of their parents and are better able to understand these changes in their family structure. Work is done together with child and caregiver, assisting family in identifying and implementing plans to meet the needs of children and family as a whole.|
|York Hills Child, Youth and Family Centre||
INTAKE SERVICE 905.503.9560 ,Press #1 & Ext. 351 or 320
Line 1. Call 905-503-9561 to speak with someone (you may have to leave a message and we will call you back).
Line 2. You will be given a time slot and informed of when to expect a call back from one of our Here to Help Phone Line therapists.
Current Available Services:
Please see York Hills website for further updates on all our available services during the COVID-19 situation.
Phone: 1-800 268-9688
Text: 647 694-4275
As the situation around the Coronavirus (COVID-19) evolves rapidly, Staying open as a HelpLine feels especially important now, as many 2SLGBTQ+ youth in Ontario will be further isolated, in social isolation with families that may not be supportive, and not able to access in-person programs as most have had to cancel.
Sunday - Friday, 4:00 to 9:30 pm
Our service will only be available via chat, text and email – phone support will not be available. Wait times may increase due to call volume.
John Howard Society works to promote community safety and well-being in York Region.
The John Howard Society offers programs that are proven to reduce crime and build protective factors in people’s lives.
Their programs help people develop life, relationship and coping skills, and are offered to residents of all ages, regardless of whether or not they have been involved in the justice system
Youth counselling program for new referrals and is providing online and phone sessions.
In-person support has been temporarily suspended. Continuing to offer video, on-line and telephone appointments
|Kerry’s Place Autism Services||||Kerry’s Place Ontario Autism Program Virtual Connection:
By participating in The Virtual Connection, children and youth will have the opportunity to foster their confidence in skills related to socializing with others, to strengthen their turn-taking and sharing skills and be able to use their imagination along with teamwork in fun activities.
Caregiver Non-Violent Crisis Intervention. This live webinar is intended for family members and caregivers who would like to enhance their skills in managing crisis situations, and learn about de-escalation techniques.
|York Supports Services Network|
Telephone: 905-898-6455 or toll free 1-866-257-9776
Access to Services and Supports:Streamlined Access: 1-844-660-6602
YSSN is actively receiving referrals.
York Support Services Network is a community-based agency that offers a range of case management and community crisis services, to support individuals with a developmental disability and/or a serious mental illness. YSSN also provides services within the Children’s Services Sector, offering Children’s Case Coordination.
Resource days offer a unique opportunity for you to meet one-on-one with a case manager to discuss and ask important questions related to your situation. York Support Services Network (YSSN) offers a number of Resource Days sessions across York Region to help you with your specific needs. Resource Days include:
|York Region Early Intervention Services- Children with special needs||KIDS Line at 1-888-703-KIDS (5437)||In response to the ongoing COVID-19 situation, Early Interview Services (EIS) is currently offering virtual meetings (through telephone and Zoom video conference) to families enrolled in our programs|
|For information 416-393-3751 ext 2000
|Brief Virtual counselling support available to youth ages 6-19 years of age. Referrals are accepted from youth. Parents, CAS, or Children’s Mental health Centres. This service is available during the physical distancing due to Pandemic.|
|Community Service||Contact Information|
Type of Support Available
1-855-310-COPE (2673) or (TTY) 1-866-323-7785
*Both services are available everyday from 7:00 a.m. to midnight.
|Centre for Behaviour Health Sciences - Mackenzie Health||Mental Health Services for Children and Families||
Eligibility criteria: Developmental Disability with a significant cognitive delay who exhibits challenging behaviour that is interfering with their ability to participate in daily living activities.
Service is determined by evaluation of needs and may be provided through individual and/or group support. Behaviour intervention is provided to children and adults through a comprehensive assessment followed by positive-based teaching and programming. A full range of challenging needs are addressed and include general management issues, aggression, self injury, skill promotion, and social problem solving.
|Kerry’s Place||Caregiver Nonviolent Crisis Intervention (CPI)|
|Kerry’s Place is offering a free version of their Caregiver Crisis Prevention and Intervention (CPI) course virtually on May 1st. Parents can reach out to register.|
|Kinark||Here to help hotline
Mon., Wed., Fri 9:30-4:00 PM
Leave a message and they will return your call.
For parents, caregivers and children/youth to support:
|Southlake Regional Health Centrel||905-895-4521 ext 2976||Psychiatry is seeing patients virtually.
Disruptive Behaviours Program - We are only seeing patients virtually at this time. Psychiatry is seeing new patients. Therapists are not starting with new clients but we are providing waitlist support and virtual sessions to our current clients.Outpatient Child and Adolescent Mental Health Program Psychiatric Consultation - We continue to accept referrals for Psychiatric Consultation. Patients are being seen virtually at this time.
|York Hills Child, Youth and Family Centre||
Here to help hotline
Mon., Wed., Fri 9:30-4:00 PM
Leave a message and they will return your call.
For parents, caregivers and children/youth to support:
|Community Service||Contact Information||Type of Support Available|
|Hand Up for Kidsfirstname.lastname@example.org||In light of the developing COVID-19 situation, the team at Hand Up Toronto is launching a new grocery delivery service initiative to help our community, families, and children in need to get the groceries you need. We will be providing a grocery care package of essentials for your family. (1 per family) They are currently serving Toronto, Scarborough, Etobicoke, Richmond Hill, Vaughan, Markham, Brampton and Mississauga
|King Township Foodbankemail@example.com|
King Township Food Bank
PO Box 224
Schomberg ON L0G 1T0
Our mandate, every month, is to provide a week of non-perishable foods, food cards, fresh produce, pet kibble and paper products to residents of King Township who seek assistance through registration with us.
ALWAYS THE THIRD SATURDAY OF THE MONTH
|York Region Food Network|
Toll-Free: 1-866-454-YRFN (9736)
In response to COVID-19, YRFN will be focusing on our food access programs and shifting our resources away from community programming over the next few weeks.
Here’s what you can expect at YRFN: As of Tuesday, March 17 from 9:30-11:00 a.m., our drop-in breakfast will no longer serve seated meals. Breakfast will be available for takeaway. For those who ordered a Good Food Box, they will be available for pick-up on Wednesday, March 18 from 12:00-6:00 p.m.. We may have some extra Good Food Boxes available for purchase for $15.
Please contact Kate for information about box availability. York Region Food Networks knows that this is a hard time for many. If you need information about immediate food assistance, please reach out to us at 905-841-3101 or firstname.lastname@example.org.
|Richmond Hill Community Food Bank|
55 Newkirk Road
Emergency food assistance
Monday to Friday 9:00 to 11:30 a.m.
Health and Safety Notice: During COVID-19 emergency, the food bank will be open weekday mornings for donations, and we have changed client procedures for the protection of both clients and volunteers.
Call for details.
Upcoming Closures: Friday, April 10 for Good Friday.
600 Bowes Rd
Humanity First Food Bank offers emergency and short term support to the low-income individuals and families living in York region and GTA. Humanity First Food Bank helps people in need of food support by providing monthly food hampers. We also provide free home delivery service to those who have no transportation means or are physically challenged. Humanity First also assists clients of shelters, neighbourhood centers, unemployment referrals and referrals from religious centers.
Under Feed a Family program, groceries of non-perishable items are provided to low-income individuals and families in need of food support.
To register, please click the link on their website or call at (416) 440-0346
Health and Safety Notice: During COVID-19 emergency, the food bank will be open Monday-Friday: 11am- 3pm, Saturday: 11am-2pm, Sunday: Closed. Please keep in mind that “no direct contact” procedures are in effect when picking up food orders onsite.
|Vaughan Food Bank|
5723 Hwy 7, Units 3 and 4
Health and Safety Notice: During COVID-19 emergency, the food bank is open under “emergency mode until further notice”. Shopping off the shelves is not available. Food boxes and refrigerated foods can be picked up by the front door of unit #4 on the following days and times:
Thursdays: 10 am-3:30 pm
Fridays: 10 a.m.-3:30 p.m.
Please Note: if you are sick or elderly, please stay at home. You can have a friend or relative pick up food on your behalf with an authorized letter from yourself.
|Whitchurch-Stouffville Food Bank|
86 Ringwood Drive, Unit 24
To reduce the exposure to the virus and protect your health, we are asking that all visitors to the WS Foodbank follow these steps as recommended by York Region Public Health:
Short term food support:
Mondays, 9:30-12:00 p.m.
Wednesdays, 9:30-12:00 p.m.
1251 Gorham Street, Unit 9
Important information for clients of the Newmarket Food Pantry:
Beginning April 1st you will no longer be able to come to the pantry to pick up your food. We will be preparing food hampers that will be delivered to you. You must call us at 905-895-6823 ext. 120 to book a delivery day for April. You must be home on that day between 10:00 am and 1:00 pm.
To accept the delivery. On the day of your delivery, you will receive a call from the driver to let you know that your food is being dropped off at your door. We will provide an update to you later in April if we need to continue with the delivery program in May.
Please rest assured that we will do our best to continue to provide you with food and we want to thank you for working with us during this time of uncertainty.
|Markham Food Bank|
190 Bullock Drive, Unit 11
The Markham Food Bank continues to be dedicated to providing emergency food supplies during the growing concerns of COVID-19.
We have made changes to our current operations to protect our volunteers and the families accessing our services. Starting on Tuesday March 17th, we will only permit 1 client inside the front entrance. They will be asked to show their ID (with proof of Markham residency) and register their visit and then receive pre-packaged grocery items. At this time, clients are no longer able to select their food items. We will continue to operate at regular business hours and service existing and new clients.
We believe these changes will allow for us to continue to provide emergency food supplies to families in Markham and prevent the spread of COVID-19 in our community. We thank you for your understanding during this time.
10 days of emergency food provided
Tuesdays, 6:30 - 8:30
Thursdays, 12:30 - 2:30 p.m.
Saturdays, 9:00 - 11:00 a.m.
email@example.com or call 905-895-6276
Address: 15338 Leslie Street Aurora, ON L4G 7C4
Offering essential services (Food, Counselling and Homelessness program)
Families can click on the link provided and click on” I need assistance” and send an email. Food can be picked up or delivered. ·
The Northridge Community Church services King Township, Stouffville, East Gwillimbury and up to Keswick, Aurora and Newmarket. For all other areas please ask families to contact their local Church or visit https://salvationarmy.ca/ To find the location closest to them
|King Township Food Bank|
With special social distancing measures in place, the Food Bank will be open to those registered to receive assistance Saturdays 9-11 a.m. Those needing help and not registered should do so immediately through email firstname.lastname@example.org or by phone, leaving a message at 905-806-1125.
Registration is readily available to all residents of King Township.
As registrants arrive they will be assigned a number and requested to wait in their vehicle until it is their turn. People will be admitted to the building one at a time in sequence, with no gathering allowed either inside or outside the church where Distribution is taking place.
There will be someone at the door of each of the three centres to greet registrants and give them numbers in sequence. Please consider arriving closer to 10 a.m. to avoid the inevitable wait as a result of many arriving early.
|Georgina Community Food Pantry|
20849 Dalton Road, Sutton
Emergency food support for Georgina area
IMPORTANT INFORMATION: Clients of the Georgina Community Food Pantry:
In an effort to help #flattenthecurve, you will no longer be able to come to the pantry to pick up your food. We will be preparing food hampers that will be delivered to you. We will be attempting to call you over the next few days, to let you know of this process change.
Our delivery date will be Saturday mornings. You must be home between 10:00 a.m. and 1 p.m. to accept the delivery. On the applicable Saturday, you will receive a call from the driver to let you know that your food is being dropped off at your door.
We will update you later in April, if we need to continue with the delivery program in May.
Please rest assured that we will do our best to continue to provide you with food. We want to thank you for working with us during this time of uncertainty.
|A Closer Look Georgina|||
Georgina Service Providers ( Mental Health, Health, Food Pantry, and Transportation)
Adapted support services during COVID-19 pandemic
|Mount Albert Food Pantry|
Mount Albert United Church
41 Alice Street, Mount Albert
Emergency Food support
Last Wednesday of each month
3:00 - 6:00 p.m.
We will be open, as usual, on Wednesday March 25th. However, we will be following all public health guidelines and putting in place some restrictions at the pantry. These practices will help keep you and our volunteers safe:
1. If you are sick, even with just the sniffles, please do NOT come to the pantry. Please have a friend or neighbour (someone from outside your dwelling) pick up your order.
2. Please do not bring children with you.
3. Please have only one person per family come to the pantry.
4. Please wash your hands before you come. We will have sanitizer wipes available and we ask that you use them when you enter the church.
5. Please practise social distancing. Keep 2 metres/6 feet between yourself and other clients.
6. We ask that you enter using the south door entrance of the church.
|East Gwillimbury Food Pantry|
Holland Landing Health Centre
19415 Yonge Street
Emergency Food Support
Last Saturday of each Month
10:00 a.m. - 2:00 p.m.
|Aurora Food Pantry|
350 Industrial Parkway
Effective March 17, 2020, Aurora Food Pantry is suspending grocery selection and offering take-out only. Clients will be met at the door for registration, and will be asked to wait outside while our volunteers bring out pre-filled boxes of food.
Emergency Food Support
1st and 3rd Tuesdays,9:00 - 11:30
2nd, 3rd, and 4th Thursdays
5:30 - 7:30 p.m.
200 Viceroy Road
Chasdei Kaduri, named after Kaduri Samorali, is a registered charity founded in 2013. It is the largest volunteer-run Jewish organization that provides free weekly delivery of non-perishable food, fresh bakery goods, fresh produce, eggs and dairy to thousands of needy Jewish families in the GTA. Our clients get online access to our stock of thousands of Kosher items. They shop online and get their personal selections delivered to their door every week for free.
Health and Safety Notice: During COVID-19 emergency, the food bank will focus on offering “gift cards” for those that are able to shop within the community. For seniors or those that are homebound, the food bank will work on a “case by case basis” to offer support through their food delivery model.
The Canadian Muslim Response Network (CMRN), a coalition of some of Canada’s leading Muslim civil society organizations. Their goal is to support those affected by the COVID19 crisis. This resource includes information on how to apply for Pandemic Relief Kits:
|Community Agency||Contact Information||Type of Support Available|
|Government of Canada|
Information about new Canada Emergency Response Benefit (CERB) and link to application for unemployment Insurance as well as general information about recent changes.
The Canada Emergency Response Benefit will be available to workers:
In response to the COVID-19 outbreak, we are temporarily expanding the list of eligible expenses under the Passport program to support people and their families while community-based activities and settings are closed. These changes allow you to use your funding for goods and services that may make it easier for you to stay at home during this time and practise physical distancing.
New eligible expenses include:
1. Sensory Items
3. Activities and items to support home-based recreation and fitness activities that would otherwise be accessed through day programs, school and other community-based programs:
4. Personal Protective Equipment and Supplies, When Available
5. Essential Service Delivery Fees
6. Behavioral Support Plans and Related Interventions
All other inadmissible expenditures outlined in the program guidelines remain in effect.
These changes are temporary and the existing program terms and conditions will continue to apply upon the government providing notice. You will be given as much advanced notice as possible to prepare for the return of regular business once the government provides notice.
To make it easier for people who receive this funding to take advantage of these changes quickly, we are also giving you 25 per cent of your funding for this year in advance. You should save all receipts, invoices and supporting documents with proof of payment for these expenses. In response to the challenges arising from the COVID-19 outbreak, we are also waiving the deadline to file your claims.
These measures are part of the government’s action plan to protect vulnerable people and staff caring for them.
|Government of Ontario|
Call centres are open Monday to Friday: 8:30 a.m. to 5:00 p.m.
Tel : 416-326-1234.
TTY : 416-325-3408
Toll-free TTY : 1-800-268-7095
Information about the Province’s plan to invest in individuals, families, health care and the economy, including information about:
Parents are eligible for a one-time per child payment of
TTY: 1-866-512-6228 or
905-895-4293 (for those hearing disabilities)
Up to date information on COVID19 as well as information about Community Resources available:
Toll Free: 1-888-340-1001
|Helpline and website that provides information and referrals to Ontario’s community, social, health-related and Government service. Information in 140 languages.|
|Community Legal Education Ontario and Steps to Justice|
COVID-19: Updates on the law and legal services to support individuals and families at this.
Information on: Employment and work, Family Law, Housing Law, Immigrants and Refugees, Tribunals and Courts
Six locations across York Region, please call first to be directed to the appropriate service
The Community Legal Clinic of York Region (CLCYR) promotes access to justice and the elimination of poverty through legal representation, summary advice, referrals, public legal education and information, community development, and law reform.
Resource Supports - web-based resources and tip sheets
|Community Service||Type of Support Available|
|Anxiety Canada||Information and tools on anxiety and how to manage anxiety. There are resources that are differentiated for children, teens and adults. This resource also includes some Cognitive Behavioural Therapy strategies electronically. It can guide families to create Anxiety Maps. It also provides both video and audio resources. It has some very specific resources to COVID-19 and how to manage personal and familial anxiety as well as mental health concerns such as hoarding.|
|LD@Home||This website has been built to help bring resources to the households of Ontario impacted by Learning Disabilities (LDs). Our vision is to provide education, knowledge and resources to assist you in your journey, as well as a safe place to connect with the LDA network across Ontario for ongoing support. LDAO Assists people with LDs and their families in meeting their expressed needs by:
|Prevnet||PREVNet is a national network of leading researchers and organizations, working together to stop bullying in Canada. It is the first of its kind in this country and a word leader in bullying prevention. Through education, research, training and policy change, PREVNet aims at stopping the violence caused by bullying – so every child can group up happy, healthy and safe. This resource will support families when there is bullying amongst siblings at home or by peers over social media. This resource includes some 2SLGBTQ+ links.|
Canada’s only national organization that offers peer-to-peer support to help all Canadians with issues of sexual orientation, gender identity and gender expression. During this time of social distancing, there are young people of the 2SLGBTQ+ community who are isolated from their support network. Some live in homes where families do not know of their queer identities or parents have just learned of their child’s sexual orientation/gender identity during the pandemic. This resource gives multiple resources to closeted queer students and their parents/guardians to better understand the social identity and the community resources available to support the whole family. It includes 12 videos of different familial perspectives.
Support, education and resources for clients and families.
|SMHO MH Support During Pandemic||Basic information for parents, educators and students. This resource includes Mental Health Practices to support children at home. It has information about why schools are closed, how to stay positive and mindful at home and what to do if students are worried about friends they cannot reach electronically. There are a few resources and tips for educators on how to support their students from a distance and upon their return to school.|
|Kinark Child and Family Services|
Visuals and social stories to support students with learning differences to understand pandemic response in an age appropriate way:
Online Mindfulness for Teens/Adults with ASD:
|North American Centre for Threat Assessment and Trauma Response||A growing resource list for parents, staff and others whether you are in a province/state where school has been cancelled or in one where school is proceeding with caution. It also has resources on how to respond and provide system supports in a leadership role. It addresses trauma during unprecedented times and how to respond to the micro and macro dynamics that individuals experience for those who are feeling overwhelmed and “stuck” in their various roles or responsibilities.|
|Triple P Resources for Parents During COVID 19||Articles, Handouts and Videos to support Families through COVID19.|