COVID Community Resources for Behaviour, Mental Health and Financial Supports

Notice: During the school closure related to the current Pandemic, referrals to CRES partners listed below can continue to be made by YRDSB Psychology and Social Work, as well as directly by parents/families/student ( as applicable). Some of our partners are offering a limited range of services. Please contact these agencies directly to learn more about their current offering of service.  


Personal Supports - Telephone and Online

Community ServiceContact InformationType of Support Available
YRDSB Psychological Services and Social Work Services​​​​For more information please contact your school ​principal.​YRDSB Psychological Services and Social Work professionals are continuing to offer mental health support to our students. They will be reaching out to check in on students on their current caseload through telephone contact.  Psychology and Social Work professionals will be reaching out to students on their current caseload first. In the coming days, Psychology and Social Work professionals will be working with schools regarding how to support students who may be experiencing emerging mental health needs.  ​​

Community ServiceContact InformationType of Support Available
York Region Children’s Aid Society 

​Phone: 905.895.2318 | 1.800.718.3850 24 hours a day, 7 days a week


If any member of the public or professional have a concern about the safety and/or well-being of a child or youth under 18, they should immediately contact York Region Children’s Aid

COVID-19 MEASURES: Essential services for the care and safety of children, youth and families we serve will continue, however the office is closed until further notice

Community Living York South

Phone: 1-877-737-3475 or 905-884-9110

​​Community Living York South operates in municipalities across York Region. The mission is to empower persons with intellectual disabilities to live, learn, work and participate in their community.

Creative Programming Toolkit for Parents and Caregivers

In English, French, Chinese and Tamil


Monthly Online Calendar of Programs, Services, Chat Groups and Events    

Parent / Caregiver Online Workshops and Chat Groups; Young Adults Chats and Workshops

Information about Family Network Meetings

Dnaagdawenmag Binnoojiiyag Child and Family Services​Phone: 24/7 TOLL FREE 1-844-523-2237​Dnaagdawenmag Binnoojiiyag Child & Family Services is a multi-service Indigenous wellbeing agency. We provide a stable foundation for children, youth, and families, through wraparound services that are culturally-based and family-focused. Responding to Non-Urgent matters only at this time. ​

Autism Ontario

York Region Chapter

Autism Ontario helps people on the autism spectrum and their families by advocating on their behalf, providing programs and services, and promoting autism acceptance. 

Autism Ontario has requested families fill out the form to receive a call back from the service navigator who will have COVID-19 updates as well as general ASD support information on CiviCRM Profile Create.


Addiction Services of York Region 


Addiction Services of York Region provides ongoing counseling services to students currently being served by their agency via telephone or video conferencing. Currently accepting new referrals as well. For new referrals, contact Intake Department at (905) 841-7007 ext. 322 

Canadian Mental Health Association

905-841-3977 or 1-866-345-0183 (toll free) for inquiries.

Canadian Mental Health Association has launched a telephone supportive counselling opportunity for our general community. 

Youth Wellness Community Referrals 

Phone: 905-841-3977 or 1-866-345- 0183 x 3321 

Fax: 1-888-670- 7734

MOBYSS Contact 

Phone: 905-751-2924 or 289-879-2376 

Fax: 905-953-1670

Gender Affirming Health Clinic Contact

Phone: 905-841- 3977 x 6560 (Aurora) or 905-841- 3977 x 0 (Vaughan)


Bounce Back Contact

Phone: 905-241-5491 

Fax: 905-430- 1768


Canadian Mental Health Association will continue to provide regular contact with current clients by phone. Face to face support is currently suspended except for injections and medication visits.

Business hours remain Monday-Friday, 8:30 am to 4:30 p.m. Sites remain open only for clients who have prior arrangements to receive face-to-face essential services.

Current clients on waitlist will be telephoned to be informed of current service change and available community resources.

Central Intake will remain open to process incoming referrals Pre-booked Ontario Telemedicine Network consultation with a psychiatrist for current clients only may proceed on a case by case basis.

Youth Wellness

Will contact clients on the waitlist (received through our Central Intake 1-866-345-0183 ext. 3321, which is open to accept referrals) and take new clients. Services are provided over the phone.


Will provide services to those who use the Save-A-Spot function on CMHA's website and reach out to MOBYSS.

Gender Affirming Health Clinic

Will continue to provide essential services (i.e., hormone injections).Will continue to support existing clients by phone

Bounce Back

Will continue to operate

Children’s Treatment Network​1-866-377-0286​Children’s Treatment Network (CTN) supports over 25,000 children and youth with special needs in their homes, communities and schools. We provide intake, service navigation and coordinated service planning, assessment and diagnostic services, specialized clinics and rehabilitation services, including physiotherapy, occupational therapy and speech language therapy. 

CTN also offers a variety of inclusive family-focused events, to seminars and workshops and coffee chats, we host a variety of events that allow you and your kids to connect with other local families.


(formerly Centro Organizzative Scuole Techniche Italiane)

Intake and information  416-244-7714,


Voice mail responded to the next business day.  



COSTI provides counseling services to students currently served by COSTI via telephone or video conferencing. Counseling services are available in many languages including Italian , Arabic, Spanish.  Language services available may change from week to week. 

COSTI is accepting new referrals

Hours of operation 8:30 a.m. – 4:30 p.m.

Evergreen HospiceIntake and information 416-499-2185, 

Evergreen provides support to people of all ages coping with the death of a loved one while respecting their culture, faith and language.

Evergreen Hospice will continue to provide ongoing counselling services only to students currently served by Evergreen Hospice via telephone or video conferencing. They are also currently accepting new referrals. ​

Family Navigation Project at Sunnybrook​

I​f you live in the Greater Toronto Area (Durham, Halton, Peel, Toronto and York) and are a youth age 13-26 with mental health and/or addictions problems, or if you’re a concerned family member, please call:  1-800-380-9367 or email 

You can leave a message and we will be in touch with you within one business day.


​The Family Navigation Project at Sunnybrook is a non-profit program designed to provide expert navigation of the mental health and addictions service system for youth aged 13-26 and their families, who are living in the Greater Toronto Area (Durham, Halton, Peel, Toronto and York)
Family Services of York Region

Georgina: 905-476-3611

Newmarket: 905-895-2371

Markham-­Stouffville: 905-415-9719 

Richmond Hill: 905-883-6572

Family Services of York Region is a professional counselling organization offering Individual, Family and Child, Couples, and Youth counselling. 

Family Services of York Region will continue to provide ongoing counselling services to students currently served by Family Services of York Region via telephone or video conferencing. 

Family Services of York Region is accepting new referrals on a limited basis.

Brief Initial Consultation,  Single Session Therapy, Individual, Couple and Family Counselling, Children’s Mental Health Counselling, VAW Counselling.

Triple P Parenting in English, Tamil, Farsi, Mandarin, Cantonese, Urdu, Hindi, and Punjabi.

 Language-Specific Outreach Counselling in Tamil, Farsi, Mandarin, Cantonese, Urdu, Hindi, and Punjabi.

  2SLGBTQ+  Counselling and Consultation.
Georgina​ Service 



​Funded by United Way Greater Toronto, A Closer Look is a vital part of United Way's Building Strong Neighbourhoods Strategy which aims to close the growing gaps within priority neighbourhoods through targeted efforts, resident engagement and improved access to community-focused tools for change. A Closer Look is led by a collaborative which includes Jericho Youth Services, Georgina Food Pantry and Routes Connecting Communities.

Hong Fook Mental Health Association  

Intake and information at 416-493 4242 ext. 2281

Hong Fook Mental Health Association strives to address the mental health concerns of the Cambodian, Chinese (Cantonese and Mandarin), Korean and Vietnamese communities.  Priority provided for Chinese speakers ages 12-25 years.

Their essential services, including the Asian Clinic, and clinical services, continue to operate via various virtual care means.

In-person support has been temporarily suspended.  Group and Community programs have either been suspended or moved on-line.

Available languages: Cantonese, Mandarin English 

Jewish Family and Child ServicesIntake and information at 416-638-7800 ext. 6234

Jewish Family and Child Services will continue to provide ongoing counseling services to students currently served via telephone or video conferencing. 

Accepting new referrals at this time.

Kids Help Phone

Phone support: 

1-800-668-6868 available 24 hours a day, seven days per week.


Text support: 

Text CONNECT to 686868 or click blue “Tap to Connect” button


Online support: 

Live Chat

Midnight - 7:00 a.m.

Kids Help Phone offers phone, text or online support for children and youth experiencing emotional distress or requiring a safe person to talk to. 

Kinark Child and Family Services


Central Intake


Kinark Child and Family Services provides services and supports for children and youth with complex needs and their families, Kinark provides clinical assessment and intervention to some of Ontario’s most complex and high risk children and youth.

Health and Safety Notice: During COVID-19 emergency, Central Intake will continue to complete intakes over the phone. 

Please Note: that Kinark Child and Family Services and Programs have experienced some changes during COVID-19 emergency. Please refer to their website for updates.​


Services are provided in the areas of Child and Youth Mental Health, Autism, Forensic Mental Health/Youth Justice. 

Existing Family Support Workers can be contacted via email/phone.  

If you are not affiliated, please contact the local office and Kinark will do their best to support.

Learning Disabilities Association of York Region​9040 Leslie Street, Suite 208

Richmond Hill, ON L4B 3M4

Phone: (905) 884-7933

Fax: (905) 770-9377


The Learning Disabilities Association of York Region (LDAYR) is a charitable non-profit organization that provides leadership in Learning Disabilities advocacy, research, education and services, and strives to advance the full participation of children, youth and adults with Learning Disabilities (LD) in society.  


LDAYR offers a variety of resources and programs for children, youth, adults and their families who have learning disabilities.


Some of the Programs at LDAYR:

SOAR for grade 7-8 students to identified with Learning Disabilities and/or ADHD to develop life skills to succeed academically and vocationally.


Social Skills Program for children 6 to 16 diagnosed with LD and/or ADHD. This program assists in the development of social skills and social problem solving strategies. It also helps to promote self-esteem and self-confidence.

Tutoring Services private tutoring services for students grades 1-12.

Strategies for Life  For Youth and Adults (ages 17-25) with Learning Disabilities and Attention Deficit DisorderA one-on-one series that focuses on the socio-emotional effects of Learning Disabilities and Attention Deficit Disorder.

Women’s Support Network of York Region

24-hour crisis line in operation 1-800-263-6734

Contact person: Mary Ranjbar 

(905) 895-3646 x 105

Women’s Support Network of York Region provides free confidential services for women who have experienced sexual violence.   

Services include: Counselling, outreach, human trafficking, case management and public education.

Ongoing counselling services provided to students currently served by WSNYR via telephone or video conferencing. 

New referrals accepted on a limited basis

Yellow Brick House​

Limited availability to accept referrals during Pandemic, but,  can be sent to

24 Hour Crisis Line 1-800-263-3247
​Short-term one-to-one counselling with children who have been impacted by domestic abuse. Counselling addresses a variety of issues such as behavioural difficulties, low self-esteem, anger management problems, and feelings of isolation. Children learn how to deal with the separation (possible divorce) of their parents and are better able to understand these changes in their family structure. Work is done together with child and caregiver, assisting family in identifying and implementing plans to meet the needs of children and family as a whole.
York Hills Child, Youth and Family Centre​

INTAKE SERVICE 905.503.9560 ,Press #1 & Ext. 351 or 320


Line 1. Call 905-503-9561 to speak with someone (you may have to leave a message and we will call you back).

Line 2. You will be given a time slot and informed of when to expect a call back from one of our Here to Help Phone Line therapists.


Current Available Services:

  • Intake department is accepting new referrals.
  • All community therapy services are being delivered via technology.
  • The respite program is operating remotely.
  • The residential program is operating.
  • Navigation services for the community are available via stand-alone phone line.  
  • Family Mediation services are being delivered via technology.
  • ADR Services are delivering services via technology.
  • Online Webinars for Parents and Caregivers

Please see York Hills website for further updates on all our available services during the COVID-19 situation.​

LGBT Youthline

Phone: 1-800 268-9688

Text: 647 694-4275

As the situation around the Coronavirus (COVID-19) evolves rapidly, Staying open as a HelpLine feels especially important now, as many 2SLGBTQ+ youth in Ontario will be further isolated, in social isolation with families that may not be supportive, and not able to access in-person programs as most have had to cancel.


Sunday - Friday, 4:00 to 9:30 pm



Our service will only be available via chat, text and email – phone support will not be available. Wait times may increase due to call volume.

    John Howard Society of York Region

    416 408-4282

    John Howard Society works to promote community safety and well-being in York Region.


    The John Howard Society offers programs that are proven to reduce crime and build protective factors in people’s lives.

    Their  programs help people develop life, relationship and coping skills, and are offered to residents of all ages, regardless of whether or not they have been involved in the justice system


    Youth counselling program for new referrals and is providing online and phone sessions.

    In-person support has been temporarily suspended.  Continuing to offer video, on-line and telephone appointments

    Kerry’s Place Autism ServicesKerry’s Place Ontario Autism Program Virtual Connection:

    By participating in The Virtual Connection, children and youth will have the opportunity to foster their confidence in skills related to socializing with others, to strengthen their turn-taking and sharing skills and be able to use their imagination along with teamwork in fun activities.


    Caregiver Non-Violent Crisis Intervention.  This live webinar is intended for family members and caregivers who would like to enhance their skills in managing crisis situations, and learn about de-escalation techniques.

    York Supports Services Network​

    Telephone:  905-898-6455 or toll free 1-866-257-9776 

     Access to Services and Supports:

    Streamlined Access: 1-844-660-6602

    YSSN is actively receiving referrals.

    York Support Services Network is a community-based agency that offers a range of case management and community crisis services, to support individuals with a developmental disability and/or a serious mental illness. YSSN also provides services within the Children’s Services Sector, offering Children’s Case Coordination.

    Resource days offer a unique opportunity for you to meet one-on-one with a case manager to discuss and ask important questions related to your situation.  York Support Services Network (YSSN) offers a number of Resource Days sessions across York Region to help you with your specific needs.  Resource Days include:

    Developmental Services

    Funding Options

    Ontario Autism Program

    Mental Health

    Transition Planning


    York Region Early Intervention Services- Children with special needsKIDS Line at 1-888-703-KIDS (5437)​In response to the ongoing COVID-19 situation, Early Interview Services (EIS) is currently offering virtual meetings (through telephone and Zoom video conference) to families enrolled in our programs

    Virtual Outpatient


    ​For information 416-393-3751 ext 2000

    Crisis: 416-393-9990


    ​Brief Virtual counselling support available to youth ages 6-19 years of age. Referrals are accepted from youth. Parents, CAS, or Children’s Mental health Centres. This service is available during the physical distancing due to Pandemic.​

    Community ServiceContact Information

    Type of Support Available

    310 COPE

    1-855-310-COPE (2673) or (TTY) 1-866-323-7785

    • Text support available at 1-855-310-2673

    • Live Chat offers crisis worker services online.

    *Both services are available everyday from 7:00 a.m. to midnight.


    • 310 COPE offers Community Crisis Response Service for persons living in York Region or South Simcoe who are having a mental health crisis, and their family or friends.

    • In person support is not being delivered at this time. 

    • Can do home safety planning


    ​Centre for Behaviour Health Sciences - Mackenzie HealthMental Health Services for Children and Families

    Eligibility criteria:  Developmental Disability with a significant cognitive delay who exhibits challenging behaviour that is interfering with their ability to participate in daily living activities.


    Service is determined by evaluation of needs and may be provided through individual and/or group support.  Behaviour intervention is provided to children and adults through a comprehensive assessment followed by positive-based teaching and programming.  A full range of challenging needs are addressed and include general management issues, aggression, self injury, skill promotion, and social problem solving.


    ​Kerry’s PlaceCaregiver Nonviolent Crisis Intervention (CPI)




    ​Kerry’s Place is offering a free version of their Caregiver Crisis Prevention and Intervention (CPI) course virtually on May 1st.  Parents can reach out to register.
    Kinark​Here to help hotline


    Mon., Wed., Fri 9:30-4:00 PM

    Leave a message and they will return your call.

    For parents, caregivers and children/youth to support:

    • Constantly arguing with your child or young person

    • Concerned around your child’s anxiety, stress or depression

    • Looking for support around parenting issues

    • Family relationship issues

    • Managing stress and anxiety related to COVID-19

    • Parenting resources and concerns.

    Southlake Regional Health Centrel​​905-895-4521 ext 2976​Psychiatry is seeing patients virtually.

    Disruptive Behaviours Program - We are only seeing patients virtually at this time. Psychiatry is seeing new patients. Therapists are not starting with new clients but we are providing waitlist support and virtual sessions to our current clients.

    Outpatient Child and Adolescent Mental Health Program Psychiatric Consultation - We continue to accept referrals for Psychiatric Consultation. Patients are being seen virtually at this time.
    York Hills Child, Youth and Family Centre

    Here to help hotline


    Mon., Wed., Fri 9:30-4:00 PM

    Leave a message and they will return your call.


    For parents, caregivers and children/youth to support:

    • Constantly arguing with your child or young person

    • Concerned around your child’s anxiety, stress or depression

    • Looking for support around parenting issues

    • Family relationship issues

    • Managing stress and anxiety related to COVID-19

    • Parenting resources and concerns.

    Community ServiceContact InformationType of Support Available
    Hand Up for​In light of the developing COVID-19 situation, the team at Hand Up Toronto is launching a new grocery delivery service initiative to help our community, families, and children in need to get the groceries you need. We will be providing a grocery care package of essentials for your family. (1 per family) They are currently serving Toronto, Scarborough, Etobicoke, Richmond Hill, Vaughan, Markham, Brampton and Mississauga

    Online Submission form for Family Requests


    King Township​


    King Township Food Bank

    PO Box 224

    Schomberg ON L0G 1T0


    Our mandate, every month, is to provide a week of non-perishable foods, food cards, fresh produce, pet kibble and paper products to residents of King Township who seek assistance through registration with us.



    York Region Food Network

    Phone: 905-841-3101

    Toll-Free: 1-866-454-YRFN (9736)

    Fax: 905-841-3789


    In response to COVID-19, YRFN will be focusing on our food access programs and shifting our resources away from community programming over the next few weeks. 


    Here’s what you can expect at YRFN: As of Tuesday, March 17 from 9:30-11:00 a.m., our drop-in breakfast will no longer serve seated meals. Breakfast will be available for takeaway.  For those who ordered a Good Food Box, they will be available for pick-up on Wednesday, March 18 from 12:00-6:00 p.m.. We may have some extra Good Food Boxes available for purchase for $15.


    Please contact Kate for information about box availability. York Region Food Networks knows that this is a hard time for many. If you need information about immediate food assistance, please reach out to us at 905-841-3101 or

    Richmond Hill Community Food Bank

    55 Newkirk Road

    Richmond Hill


    Emergency food assistance

    Monday to Friday 9:00 to 11:30 a.m.


    Health and Safety Notice: During COVID-19 emergency, the food bank will be open weekday mornings for donations, and we have changed client procedures for the protection of both clients and volunteers. 


    Call for details.


    Upcoming Closures:  Friday, April 10 for Good Friday.

    Humanity First


    600 Bowes Rd



    Humanity First Food Bank offers emergency and short term support to the low-income individuals and families living in York region and GTA. Humanity First Food Bank helps people in need of food support by providing monthly food hampers. We also provide free home delivery service to those who have no transportation means or are physically challenged. Humanity First also assists clients of shelters, neighbourhood centers, unemployment referrals and referrals from religious centers.


    Under Feed a Family program, groceries of non-perishable items are provided to low-income individuals and families in need of food support.


    To register, please click the link on their website or call at (416) 440-0346


    Health and Safety Notice: During COVID-19 emergency, the food bank will be open Monday-Friday: 11am- 3pm, Saturday: 11am-2pm, Sunday: Closed. Please keep in mind that “no direct contact” procedures are in effect when picking up food orders onsite.

    Vaughan Food Bank 

    5723 Hwy 7, Units 3 and 4



    Health and Safety Notice: During COVID-19 emergency, the food bank is open under “emergency mode until further notice”. Shopping off the shelves is not available. Food boxes and refrigerated foods can be picked up by the front door of unit #4 on the following days and times:

    Thursdays: 10 am-3:30 pm

    Fridays: 10 a.m.-3:30 p.m.

    Please Note: if you are sick or elderly, please stay at home.  You can have a friend or relative pick up food on your behalf with an authorized letter from yourself.
    Whitchurch-Stouffville Food Bank 

    86 Ringwood Drive, Unit 24



    To reduce the exposure to the virus and protect your health, we are asking that all visitors to the WS Foodbank follow these steps as recommended by York Region Public Health:

    • Monitoring and limiting entry into our premises
    • Providing clients with standard, prepared order
    • Providing volunteers with additional space for sorting and the use of rubber gloves will be enforced while handling food
    • Hand-sanitizer is available for public use
    • Social distancing when picking up food resources


    Short term food support:

    Mondays, 9:30-12:00 p.m.

    Wednesdays, 9:30-12:00 p.m.

    Newmarket Food Pantry 

    1251 Gorham Street, Unit 9



    Important information for clients of the Newmarket Food Pantry:

    Beginning April 1st you will no longer be able to come to the pantry to pick up your food.  We will be preparing food hampers that will be delivered to you. You must call us at 905-895-6823 ext. 120 to book a delivery day for April.  You must be home on that day between 10:00 am and 1:00 pm.


    To accept the delivery. On the day of your delivery, you will receive a call from the driver to let you know that your food is being dropped off at your door.  We will provide an update to you later in April if we need to continue with the delivery program in May.


    Please rest assured that we will do our best to continue to provide you with food and we want to thank you for working with us during this time of uncertainty.

    Markham Food Bank

    190 Bullock Drive, Unit 11



    The Markham Food Bank continues to be dedicated to providing emergency food supplies during the growing concerns of COVID-19.


    We have made changes to our current operations to protect our volunteers and the families accessing our services. Starting on Tuesday March 17th, we will only permit 1 client inside the front entrance. They will be asked to show their ID (with proof of Markham residency) and register their visit and then receive pre-packaged grocery items. At this time, clients are no longer able to select their food items. We will continue to operate at regular business hours and service existing and new clients.


    We believe these changes will allow for us to continue to provide emergency food supplies to families in Markham and prevent the spread of COVID-19 in our community. We thank you for your understanding during this time.


    10 days of emergency food provided 

    Tuesdays, 6:30 - 8:30 

    Thursdays, 12:30 - 2:30 p.m.

    Saturdays, 9:00 - 11:00 a.m.

    Northridge Community Church and Salvation Army Central York

  or call 905-895-6276

    Address: 15338 Leslie Street Aurora, ON L4G 7C4 

    Offering essential services (Food, Counselling and Homelessness program)


    Families can click on the link provided and click on” I need assistance” and send an email.  Food can be picked up or delivered. ·  

    The Northridge Community Church services King Township, Stouffville, East Gwillimbury  and up to Keswick, Aurora and Newmarket.  For all other areas please ask  families to contact their local Church or visit To find the location closest to them


    King Township Food Bank



    With special social distancing measures in place, the Food Bank will be open to those registered to receive assistance Saturdays 9-11 a.m. Those needing help and not registered should do so immediately through email or by phone, leaving a message at 905-806-1125.

    Registration is readily available to all residents of King Township.


    As registrants arrive they will be assigned a number and requested to wait in their vehicle until it is their turn. People will be admitted to the building one at a time in sequence, with no gathering allowed either inside or outside the church where Distribution is taking place.


    There will be someone at the door of each of the three centres to greet registrants and give them numbers in sequence. Please consider arriving closer to 10 a.m. to avoid the inevitable wait as a result of many arriving early.

    Georgina Community Food Pantry

    20849 Dalton Road, Sutton 

    905- 596-0557

    Emergency food support for Georgina area


    IMPORTANT INFORMATION: Clients of the Georgina Community Food Pantry:


    In an effort to help #flattenthecurve, you will no longer be able to come to the pantry to pick up your food. We will be preparing food hampers that will be delivered to you. We will be attempting to call you over the next few days, to let you know of this process change.


    Our delivery date will be Saturday mornings. You must be home between 10:00 a.m. and 1 p.m. to accept the delivery. On the applicable Saturday, you will receive a call from the driver to let you know that your food is being dropped off at your door.


    We will update you later in April, if we need to continue with the delivery program in May.


    Please rest assured that we will do our best to continue to provide you with food. We want to thank you for working with us during this time of uncertainty.

    A Closer Look Georgina​​

    Georgina Service Providers ( Mental Health,  Health, Food Pantry, and Transportation) 

    Adapted support services during COVID-19 pandemic​

    Mount Albert Food Pantry

    Mount Albert United Church

    41 Alice Street, Mount Albert


    Emergency Food support

    Last Wednesday of each month

    3:00 - 6:00 p.m.


    COVID-19 Guidelines:

    We will be open, as usual, on Wednesday March 25th.  However, we will be following all public health guidelines and putting in place some restrictions at the pantry.  These practices will help keep you and our volunteers safe:

    1.     If you are sick, even with just the sniffles, please do NOT come to the pantry.  Please have a friend or neighbour (someone from outside your dwelling) pick up your order.

    2.     Please do not bring children with you.

    3.     Please have only one person per family come to the pantry.

    4.     Please wash your hands before you come.  We will have sanitizer wipes available and we ask that you use them when you enter the church. 

    5.     Please practise social distancing.  Keep 2 metres/6 feet between yourself and other clients. 

    6.     We ask that you enter using the south door entrance of the church.

    East Gwillimbury Food Pantry

    Holland Landing Health Centre

    19415 Yonge Street

    Holland Landing

    Emergency Food Support

    Last Saturday of each Month


    March 28

    10:00 a.m. - 2:00 p.m.

    Aurora Food Pantry

    350 Industrial Parkway 



    COVID-19 Information:

    Effective March 17, 2020, Aurora Food Pantry is suspending grocery selection and offering take-out only. Clients will be met at the door for registration, and will be asked to wait outside while our volunteers bring out pre-filled boxes of food.  


    Emergency Food Support

    1st and 3rd Tuesdays,9:00 - 11:30

    2nd, 3rd, and 4th Thursdays

    5:30 - 7:30 p.m.

    Chasdei Kaduri Kosher Food Bank

    200 Viceroy Road



    Chasdei Kaduri, named after Kaduri Samorali, is a registered charity founded in 2013.  It is the largest volunteer-run Jewish organization that provides free weekly delivery of non-perishable food, fresh bakery goods, fresh produce, eggs and dairy to thousands of needy Jewish families in the GTA.  Our clients get online access to our stock of thousands of Kosher items.  They shop online and get their personal selections delivered to their door every week for free.


    Health and Safety Notice: During COVID-19 emergency, the food bank will focus on offering “gift cards” for those that are able to shop within the community.  For seniors or those that are homebound, the food bank will work on a “case by case basis” to offer support through their food delivery model.

    Canadian Muslim Response Network Emergency Kit

    The Canadian Muslim Response Network (CMRN), a coalition of some of Canada’s leading Muslim civil society organizations. Their goal is to support those affected by the COVID19 crisis.  This resource includes information on how to apply for Pandemic Relief Kits:

    • Food boxes
    • Sanitation Products
    • Hygiene Products

    Community AgencyContact InformationType of Support Available​
    Government of Canada

    Coronavirus disease (COVID-19) – Employment and Social Development Canada

    Canada Emergency Response Benefit

    Government introduces Canada Emergency Response Benefit to help workers and businesses

    Ministry of Children, Community and Social Services

    Information about new Canada Emergency Response Benefit (CERB) and link to application for unemployment Insurance as well as general information about recent changes.


    The Canada Emergency Response Benefit will be available to workers:

    • Residing in Canada, who are at least 15 years old;

    •  Who have stopped working because of COVID-19 and have not voluntarily quit their job or are eligible for EI regular or sickness benefits;

    •  Who had income of at least $5,000 in 2019 or in the 12 months prior to the date of their application; and

    • Who are or expect to be without employment or self-employment income for at least 14 consecutive days in the initial four-week period. For subsequent benefit periods, they expect to have no employment or self-employment income.

    In response to the COVID-19 outbreak, we are temporarily expanding the list of eligible expenses under the Passport program to support people and their families while community-based activities and settings are closed. These changes allow you to use your funding for goods and services that may make it easier for you to stay at home during this time and practise physical distancing.

    New eligible expenses include:

    1. Sensory Items

    2. Technology

    3. Activities and items to support home-based recreation and fitness activities that would otherwise be accessed through day programs, school and other community-based programs:

    4. Personal Protective Equipment and Supplies, When Available

    5. Essential Service Delivery Fees

    6. Behavioral Support Plans and Related Interventions

    All other inadmissible expenditures outlined in the program guidelines remain in effect.

    These changes are temporary and the existing program terms and conditions will continue to apply upon the government providing notice. You will be given as much advanced notice as possible to prepare for the return of regular business once the government provides notice.

    To make it easier for people who receive this funding to take advantage of these changes quickly, we are also giving you 25 per cent of your funding for this year in advance. You should save all receipts, invoices and supporting documents with proof of payment for these expenses. In response to the challenges arising from the COVID-19 outbreak, we are also waiving the deadline to file your claims.

    These measures are part of the government’s action plan to protect vulnerable people and staff caring for them.

    Government of  Ontario

    Call centres are open Monday to Friday: 8:30 a.m. to 5:00 p.m.

    Tel : 416-326-1234.

    Toll-free: 1-800-267-8097.

    TTY : 416-325-3408

    Toll-free TTY : 1-800-268-7095

    Ontario's Action Plan: Responding to COVID-19

    Information about the Province’s plan to invest in individuals, families, health care and the economy, including information about:

    • Ontario Student Assistance Program(OSA)) Loan deferrals for six months

    Ontario Benefit for Supports for Families 

    Parents are eligible for a one-time per child payment of

    • $200 for children aged 0-12, or

    • $250 for children with special needs aged 0-21​

      Region of York


      Phone: 1-877-464-9675

      TTY: 1-866-512-6228 or

      905-895-4293 (for those hearing disabilities)

      Up to date information on COVID19 as well as information about Community Resources available: 

      • Children’s Services
      • Financial Assistance
      • Housing
      • Newcomer Services
      • Street Outreach
      • Ontario Works – Social Assistance

        211 Help Line

        Call 2-1-1

        Toll Free: 1-888-340-1001

        Helpline and website that provides information and referrals to Ontario’s community, social, health-related and Government service. Information in 140 languages. 
        Community Legal Education Ontario and Steps to Justice

        Community Legal Education Ontario (CELO) - Resources and Publications


        Steps to Justice - COVID-19: Updates on the law and legal services

        COVID-19: Updates on the law and legal services to support individuals and families at this.


        Information on: Employment and work, Family Law, Housing Law, Immigrants and Refugees, Tribunals and Courts

        Community Legal Clinic of York Region



        Telephone: 905-508-5018

        Toll-free: 1-888-365-5226

        Fax: 1-905-508-7539


        Six locations across York Region, please call first to be directed to the appropriate service

        The Community Legal Clinic of York Region (CLCYR) promotes access to justice and the elimination of poverty through legal representation, summary advice, referrals, public legal education and information, community development, and law reform.


        • Employment and Work
        • Housing Law
        • Immigration Law
        • Income Assistance
        • Services for Victims of Crime

        Resource Supports - web-based resources and tip sheets

        Community ServiceType of Support Available
        Anxiety CanadaInformation and tools on anxiety and how to manage  anxiety. There are resources that are differentiated for children, teens and adults.  This resource also includes some Cognitive Behavioural Therapy strategies electronically. It can guide families to create Anxiety Maps.  It also provides both video and audio resources. It has some very specific resources to COVID-19 and how to manage personal and familial anxiety as well as mental health concerns such as hoarding.
        LD@HomeThis website has been built to help bring resources to the households of Ontario impacted by Learning Disabilities (LDs). Our vision is to provide education, knowledge and resources to assist you in your journey, as well as a safe place to connect with the LDA network across Ontario for ongoing support. LDAO Assists people with LDs and their families in meeting their expressed needs by:
        • Providing support, guidance and up-to-date resource information

        • Providing the opportunity for the sharing of information and common concerns

        • Encouraging research in the field of learning disabilities

        • Supporting and generating legislative initiatives

        PrevnetPREVNet is a national network of leading researchers and organizations, ​​working together to stop bullying in Canada.  It is the first of its kind in this country and a word leader in bullying prevention. Through education, research, training and policy change, PREVNet aims at stopping the violence caused by bullying – so every child can group up happy, healthy and safe.  This resource will support families when there is bullying amongst siblings at home or by peers over social media. This resource includes some 2SLGBTQ+ links.
        PFlag Canada

        Canada’s only national organization that offers peer-to-peer support to help all Canadians with issues of sexual orientation, gender identity and gender expression. During this time of social distancing, there are young people of the 2SLGBTQ+ community who are isolated from their support network.  Some live in homes where families do not know of their queer identities or parents have just learned of their child’s sexual orientation/gender identity during the pandemic. This resource gives multiple resources to closeted queer students and their parents/guardians to better understand the social identity and the community resources available to support the whole family. It includes 12 videos of different familial perspectives.

        Support, education and resources for clients and families.

        SMHO MH Support During PandemicBasic information for parents, educators and students.  This resource includes Mental Health Practices to support children at home.  It has information about why schools are closed, how to stay positive and mindful at home and what to do if students are worried about friends they cannot reach electronically.  There are a few resources and tips for educators on how to support their students from a distance and upon their return to school.
        Kinark Child and Family Services

        Visuals and social stories to support students with learning differences to understand pandemic response in an age appropriate way:


        Online Mindfulness for Caregivers of People with ASD

        Online Mindfulness for Teens/Adults with ASD:

        Group for Autistic Adults_March2020.pdf

        North American Centre for Threat Assessment and Trauma ResponseA growing resource list for parents, staff and others whether you are in a province/state where school has been cancelled or in one where school is proceeding with caution.  It also has resources on how to respond and provide​ system supports in a leadership role. It addresses trauma during unprecedented times and how to respond to the micro and macro dynamics that individuals experience for those who are feeling overwhelmed and “stuck” in their various roles or responsibilities.
        ​Triple P Resources for Parents During COVID 19Articles, Handouts and Videos to support Families through COVID19.