Technical Support

To ensure a timely solution to your technical problem, be sure to outline in your email message: 

  • your full name,

  • the course code, and

  • the specific issue you are encountering

Contacts

Online application questions 

If you need assistance with an application for an online course with Online Learning Night School or Online Learning Secondary Summer School, please email online.learning@yrdsb.ca.

Login issues

If you have trouble logging in to your Online Learning Night School or Online Learning Secondary Summer School course, please email online.learning@yrdsb.ca.

Course-related issues

For assistance with content in your course please contact your teacher. Their email address will be listed in the online course.

Desire2Learn tool questions

For assistance with the tools in Desire2Learn (D2L):