To ensure a timely solution to your technical problem, be sure to outline in your email message:
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your full name,
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the course code, and
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the specific issue you are encountering
Contacts
Online application questions
If you need assistance with an application for an online course with Online Learning Night School or Online Learning Secondary Summer School, please email online.learning@yrdsb.ca.
Login issues
If you have trouble logging in to your Online Learning Night School or Online Learning Secondary Summer School course, please email online.learning@yrdsb.ca.
Course-related issues
For assistance with content in your course please contact your teacher. Their email address will be listed in the online course.
Desire2Learn tool questions
For assistance with the tools in Desire2Learn (D2L):
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Email: supportON@d2l.com
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Call the D2L helpdesk: 1-800-222-0209