Student Services Twitter Protocol

Twitter Protocol

The YRDSB Twitter account is managed by the Student Services department. We may occasionally use some automation (such as tools that generate tweets), but intend that this will not dominate the messages being posted.

If you follow us, you can expect posts about the following:

• Information and professional development about Special Education;

• Information from departments within Student Services (i.e., Regulated Health Professionals, Assistive Technology and Special Education Consultants)

• Alerts about new content on our website;

• Information regarding special events or recognitions received by YRDSB students/ employees;

• Occasional information from the Ministry of Education or our community partners.


If you follow us on Twitter, we will not automatically follow you back. This is to avoid wasting resources and to handle spammers. Being followed by @YRDSB_SS does not imply endorsement of any kind.


We will update and monitor our Twitter account during regular office hours, 8:30 a.m. to 4:30 p.m., Monday to Friday. Twitter may occasionally be unavailable and we accept no responsibility due to this downtime. Student Services reserves the right to change, suspend or terminate its Twitter account at any time.

If you are a student in crisis, please call 911 or Kids Help Phone at 1-800-668-6868.

@Replies and Direct Messages

We welcome feedback and ideas from all our followers and will endeavour​ to join the conversation when possible. However, we may not be able to reply individually to all messages received on Twitter. Student Services will not respond with details regarding identifiable individuals, including students and staff. Community members looking to resolve individual concerns regarding their children are encouraged to contact; or through the Contact Us section of the website.

All @replies and direct messages are read and emerging themes or suggestions are passed on to the appropriate staff members at Student Services.

Any material deemed to be illegal, hateful, offensive, and/or threatening is reportable and can result in serious consequences. Please think before you tweet.


Student Services is not responsible and does not endorse the privacy practices of Twitter or any linked websites. Your use of Twitter is at your own risk.  

Student Services will record all information posted to our account for the purposes of monitoring, evaluating and improving its online presence, and to address any comments or suggestions made.

Views expressed by any accounts/users other than the official Student Services account are not the views of Student Services. Student Services is not responsible for any non-Student Services content. Student Services does not endorse or control any advertising that may be displayed in association with its Twitter account.

Please review Twitter's Terms of Service.